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LAUNCHING OUR NEW DESIGN

Authored By Red Rickshaw 9 Comment(s)
We have made improvements to the website, let us know what you think!

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Deepti Suru
Deepti Suru

Hi,

Two critical features are missing:
1. I couldn’t choose the time slot for delivery. It just said ‘London Delivery’.
2. There is no option to add items to the existing order or modify the order before a certain time limit.

Thanks,
Deepti Suru.

Red Rickshaw
Red Rickshaw

Hi Deepti,

Thanks for your feedback. You must enter your postal code in the field below the ‘London Delivery’ button, or select ‘Outside London Delivery’ if based elsewhere. Once the system confirms that you are eligible for the delivery option you have chosen, it will prompt you to select a date and time. If either of these options aren’t appearing for you, please contact customer service on +44 20799 34988 and we can help you resolve this issue.
You can also contact customer service if you would like to modify or add items to any upcoming order.

Sharmilee Talekar
Sharmilee Talekar

Hi I have registered to your website and I added few items to my cart. But next time when I logged in my cart showed empty. Isn’t this one of the points of having a login so that you can add items to your cart later?

Stay D
Stay D

Neat website but every time there is an update account gets affected and login has to be rest, other than the dazzling cosmetic change would have been wonderful to be able to save cart contents .its such a waste of time to search and add again .

A sinha
A sinha

I can’t checkout! The buttons for entering my postal code and the one for delivery outside London just don’t work.

Poonam A
Poonam A

Nice looking website- But… why do I have to choose a category, then go into a sub-category?? It is so annoying! Eg. Dals- then the drop menu asks fir me to choose one Dal! I would like togo through all dals and choose 3! But for this, I havevto keep going back! Very annoying! You will lose a lot of sales from customers who buy on impulse!

Sachin Sood
Sachin Sood

red rikshaw team

we are living in world where everyone has multiple devices. it is really annoying when after logging in and adding things to cart not available next time log on. also things added to card on one device are not available on another device. your expectation that customer will come in and complete order in one go is not correct. you require to enhance this functionality and provide save cart option (which as far as I remember was there in old site. also please do something when you upgrade your site to save existing customer logon/ profiles. really don’t like that.

paul Walker
paul Walker

The website is very user friendly and all the items are in fresh condition which is delivered to me.

Annonymous
Annonymous

I am sorry to say, But the tech teams seems to be putting their best to ensure this website doesn’t work whatever you do… If this a improved version of website then i am wondering how it was earlier…

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